Inside Best Buy Canada’s New Marketplace Initiative
Inside Best Buy Canada’s New Marketplace Initiative

How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.

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THE CURRENT ISSUE

  • Breaking All The Retail Rules
    Breaking All The Retail Rules

    Why is Hointer’s Nadia Shouraboura so hell-bent on bringing big changes to the in-store experience?

  • An Ongoing Workforce Issue: Making Millennials Stay
    An Ongoing Workforce Issue: Making Millennials Stay

    You’ve read time and again that Millennials want to be aligned with companies that value and promote work/life balance as well as maintain an ethical social conscience and an unwavering commitment to philanthropy. Yet Millennials have a reputation for being flight risks when it comes to their jobs. So, beyond a flexible schedule and an altruistic work environment, what else is there? What are some other things retailers can do to make ‘em stay?

  • Upping The E-Commerce Pet Supply Ante
    Upping The E-Commerce Pet Supply Ante

    Trading partner management software enables a broader selection of merchandise and minimizes order exceptions at PetFlow.

  • The Dandy Lab Brings IoT, Innovation In-Store
    The Dandy Lab Brings IoT, Innovation In-Store

    By marrying traditional retail and interactive, innovative technologies, The Dandy Lab delivers a useful, memorable customer experience that’s redefining the industry.

  • Inside Best Buy Canada’s New Marketplace Initiative
    Inside Best Buy Canada’s New Marketplace Initiative

    How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.

More From The Current Issue

RETAIL INDUSTRY RESEARCH

RETAIL GUEST EXPERT SERIES

  • Training, Associate Effectiveness And The Role Of Technology
    Training, Associate Effectiveness And The Role Of Technology

    Well-trained associates are a vital piece to achieving success in retail, and yet associate training and retention pose significant challenges. Why? Because retailers are under intense pressure to keep costs low and sales high. And, unfortunately, staffing is still viewed as an expense that needs to be controlled and even cut in order to generate bottom line results.

  • Retailers’ Guide To Understanding Advanced Guest Wi-Fi
    Retailers’ Guide To Understanding Advanced Guest Wi-Fi

    The ubiquity of the smartphone, which in the US has more than tripled since 2010, has had an enormous impact on retailers and how they interact with their customers. One of the most significant retail trends created by the mobile era is customer demand for free Wi-Fi.

  • Successful Mobile Engagement: Strategy Matters
    Successful Mobile Engagement: Strategy Matters

    With surveys quantifying the game-changing benefits of unifying in-store and online experiences, it’s no wonder retailers are embracing mobile engagement innovations to increase conversions, boost cross-sales and enhance loyalty.

  • Global E-Commerce: Building a “Boundary-less” Business
    Global E-Commerce: Building a “Boundary-less” Business

    Plunging into global e-commerce can feel overwhelming. If you’ve ever wondered how you could easily manage the intricacies of duties and taxes, currency conversion, customs processes and the constantly changing regulations in addition to your current responsibilities, take notice.

  • Updating Barcode Scanner Systems’ Batteries Will Help Your Bottom Line
    Updating Barcode Scanner Systems’ Batteries Will Help Your Bottom Line

    Cut costs and increase profits by converting your barcode scanners’ power source to improve inventory control, productivity and reduce unnecessary supply orders.

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FEATURED CONTENT

  • Driving Employee Engagement Through Human Capital Management Solutions

    Savvy retailers know that an engaged workforce is key to driving customer satisfaction, operational performance, and ultimately, business success. In a recent examination of human capital trends, 85 percent of executives identified employee engagement as an important or very important priority for their organizations. But according to Gallup, only 26 percent of retail employees worldwide are engaged in their jobs.

  • Using Video To Audit Your Retail Operations

    Innovative Retail Technologies caught up with Douglas Wong, vertical software applications product manager at March Networks, a global provider of intelligent IP video solutions, to identify the key considerations when using video for operations auditing purposes...

  • Why Retailers Need A Vendor Compliance Optimization Program

    Retailers face daunting and complex challenges with regard to their omni-channel supply chains. There are countless reasons why retailers can’t go it alone. Greg Holder, CEO and co-founder of Compliance Networks, provides detailed solutions, including a Vendor Compliance Optimization (VCO) program, that can help retailers leverage the benefits of supply chain visibility. 

  • The Benefits Of In-App Advertising

    In-app advertising stymies retailers, as they may not have a strong mobile strategy in place. Jason Rothman, general manager, mobile and social, at Steelhouse Media, answers Innovative Retail Technologies’ questions about the benefits of — as well as retailers’ options around — in-app advertising.

  • How Secure Is Security-as-a-Service?

    Innovative Retail Technologies caught up with Hedgie Bartol, business development manager for retail at Axis Communications, about Security-as-a-Service and whether it is beneficial to retailers of all sizes. Bartol addresses cloud-based security and how secure it really is.

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • Celerant Technology Corporation
    Celerant Technology Corporation

    Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, which is developed in-house with a team of software specialists, integrates all channels of a retail enterprise.

  • OPEX Corporation
    OPEX Corporation

    OPEX is dedicated to providing the highest quality products and service throughout the product life-cycle. We control all aspects of production. Every product is designed, engineered, manufactured, and tested in our U.S. facilities by our own dedicated employees.

  • Epson America, Inc.
    Epson America, Inc.
    For more than 30 years, Epson has delivered industry-leading point-of-service technology solutions to the world's leading retailers including printers, precision printing mechanisms, and digital image scanners.

     

  • GoSpotCheck
    GoSpotCheck

    GoSpotCheck streamlines the data collection process by saving reps time in the field and giving management a powerful, easy-to-digest reporting dashboard. Our customers, ranging from startups to Fortune 50 market leaders, use GoSpotCheck’s mobile data collection every day to get actionable insights from their data and improve retail execution.

  • commercetools
    commercetools

    commercetools is one of the world's leading vendors for cloud-based commerce technology. By providing a highly responsive API first platform, complex commerce models can be realized - for all channels, on all devices.

  • ShopperTrak
    ShopperTrak

    Since 1993, ShopperTrak has been helping retailers, malls and entertainment venues around the globe learn who is coming in their doors, where they’re going, and how to make the most of that information.

View All Our Featured Suppliers

FROM THE EDITOR'S DESK

  • Where Retail Apparel Meets Airport Security?
    Where Retail Apparel Meets Airport Security?

    Bodylabs and 3DPrint.com are holding a jointly hosted webinar on June 23 called How to Use 3D Body Imaging to Innovate In the Apparel or Footwear Industry. Jon Cilley, Chief Evangelist and Director of Marketing for Body Labs, will discuss the company’s research and the potential for 3D technology to change the clothing and footwear industries.

Shoptalk 2016: Believe The Hype

In the weeks leading up to Shoptalk, “the nextgen commerce event” held in Vegas last month, it seemed as though not a day went by without receiving an electronic update announcing the newest big-name company to join the impressive and ever-growing speaker lineup. Like many people who attended Shoptalk’s inaugural event, I had high expectations for the show based on, well, hype. After all, Shoptalk’s creators are the minds behind the Money 20/20 juggernaut, so I was excited to see for myself the show that promised to deliver what nextgen commerce actually means for the retail industry and the customer experience.

The Sacrifice Of Building A Brand

I wasn’t familiar with Hammitt when I sat down with Tony Drockton at SuiteWorld, NetSuite’s annual customer conference, last week in San Jose. A minute hadn’t passed before I ascertained that Drockton lives up to the “Chief Cheerleader” title printed on his business card. The guy is a juggernaut, hell-bent on reinventing the way women shop for and enjoy their high-end handbags.

Saving Money, Saving Stores

Last week brought brick and mortar retail some solemn news. Aéropostale is closing 154 stores on the heels of its Chapter 11 bankruptcy protection filing, and Sports Authority is considering the liquidation of all 450 of its stores after its own Chapter 11 filing in March.

Miya Knights On The Digitally Enabled Shopping Journey

Every year, Innovative Retail Technologies publishes our Mobility Special Report, which takes a deep dive into the state of mobility in retail. In 2015, we partnered with Miya Knights, global research technology director at Planet Retail for our Mobility Special Report, in which she penned compelling content explaining why retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives.

More From The Editor

ABOUT INNOVATIVE RETAIL TECHNOLOGIES

Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

  • An Ongoing Workforce Issue: Making Millennials Stay
    An Ongoing Workforce Issue: Making Millennials Stay

    You’ve read time and again that Millennials want to be aligned with companies that value and promote work/life balance as well as maintain an ethical social conscience and an unwavering commitment to philanthropy. Yet Millennials have a reputation for being flight risks when it comes to their jobs. So, beyond a flexible schedule and an altruistic work environment, what else is there? What are some other things retailers can do to make ‘em stay?

  • Inspiration From Chocolate-Fueled Innovation
    Inspiration From Chocolate-Fueled Innovation

    A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab

  • The 2016 Mobility Special Report
    The 2016 Mobility Special Report

    Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.

WHY WE DO WHAT WE DO

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CURRENT RETAIL HEADLINES

  • IST Selects Janam To Power Its Facilities Management Solution

    Janam Technologies LLC, a leading provider of rugged mobile computers that scan barcodes and communicate wirelessly, announced recently that IST Management Services, the nation’s largest, independently-owned facilities management services provider, has deployed XM5 rugged mobile computers from Janam to improve mailroom and package delivery, copy center and equipment management, and hospitality services.

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RETAIL TECHNOLOGY SPOTLIGHT

NetSuite For Retail
NetSuite For Retail

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MULTIMEDIA

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RETAIL EVENTS

Future Stores 2016 June 20, 2016
Seattle, WA
Last Mile Fulfilment India July 22 - 23, 2016
India
Mobile Payments Conference August 29 - 31, 2016
Chicago, IL
America’s Customer Festival September 20, 2016
New York, NY
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FEATURED PRODUCTS

  • Remote MasterMind Scanner Management Software
    Remote MasterMind Scanner Management Software

    Honeywell’s Remote MasterMind® (ReM) software package provides a quick and convenient solution for IT administrators seeking to manage all scanners within their network from a single remote location.

  • PCI Compliance
    PCI Compliance

    Financial breach protection and solutions for achieving and maintaining compliance.

  • WorkForce 520 All-In-One With Check Imaging
    WorkForce 520 All-In-One With Check Imaging Epson's WorkForce® 520 All-in-One brings maximum versatility and value to small businesses that accept up to ten checks per day. In a single, low-cost device, you can scan, print, copy, fax and print photos, plus capture check images for your RDC application with Epson's patent-pending SureCapture® check imaging software.
  • TM-T70 Space-Saving POS Receipt Printer
    TM-T70 Space-Saving POS Receipt Printer The space-saving TM-T70 printer with easy all-front access is the only receipt printer available today designed to operate entirely from the front of the printer. With its front-facing controls, paper loading and receipt dispensing, it can be placed under a counter or on a shelf to free up valuable counter space.
  • Dayforce Employee Assistance & Wellness Programs
    Dayforce Employee Assistance & Wellness Programs

    The Ceridian LifeWorks family of employee assistance and wellness solutions is designed to help empower your employees to become healthier and more productive. By adding LifeWorks resources to your benefit offerings, you can show your dedication to your employees’ wellbeing and work-life balance, while improving their productivity and retention.

  • Voyager 1400g
    Voyager 1400g

    2D bar codes are becoming increasingly popular across a wide range of industries for a number of reasons. Some enterprises have a desire to capture large amounts of data, despite space constraints, while others are being required to read 2D bar codes due to government regulations or supplier mandates.

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