One-to-one customer engagement enabled by machine learning yields a 13 percent reduction in bounce rate and a 33 percent average order value improvement at Marmot.
Consumers prioritize seamless shipping, delivery and returns and are slow to adopt mobile payments.
One-click access also helps simplify checkout for customers.
As loans backed by malls come due, uncertain futures could doom the brick-and-mortar solution.
Efforts include streamlined terminal testing/certification and increased funding for transitions.
If your brand is your lifeblood and you protect it as such, jumping on the marketplace bandwagon is attempted suicide.
Plug and Play Retail’s newest batch of startups commits to the customer experience with micro segmentation, loyalty, gamified mobile ads, and more.
Commerce of Caring showcases how ordinary people are making extraordinary contributions to more than 400 million vulnerable children worldwide.
Leadership and ownership are the key components necessary to drive innovation in the retail organization.
The emergence of a young, diverse workforce requires innovation to ensure associates are engaged, committed, and effective.
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