Retail is changing at such a rapid pace it’s hard to imagine what the future may hold. As a retailer, you not only are challenged to offer the products your customers want today, but to do so profitably while providing optimal customer service and staying one step ahead of your competitors — remaining agile enough to address whatever lies ahead.
As multichannel or omni-channel retailing develops, the retail industry is recognising that the most efficient form of operation is to service all channels from a single stock pool. This could be physically held in a variety of locations, most commonly warehouses and stores.
The pressure to create an integrated shopping experience in support of omni-channel retail strategies is very real. But there is no “finish line” when it comes to omni-channel success. It’s not just a matter of creating the right experience, it’s a matter of creating a better experience than the guys down the street…and sustaining it.
NRF 2016 was in my rear view mirror when I caught a late shuttle bus Jan. 19, but it’s taken me a full week to assemble and analyze my copious notes from the event. I just quickly searched what I jotted down, and these five words appeared the most often.
Customers and employees are smarter and more demanding than ever. And today’s current generation of associates expect a work environment that is digital and “smart.” In terms of workforce management (labor scheduling, time and attendance, and task management), that means solutions that run on smart phones and mobile devices are a prerequisite for retailers.
Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
You can’t talk about innovative retail technologies without discussing digitization. Much has been written about retail’s digital transformation and what it means for the retailers who embrace it, or worse, the retailers who don’t.
As retailers struggle to execute their own mobile strategies, consumers aren’t waiting around. Here’s how to catch up with — and capitalize on — the smartphone’s influence.
Consumer expectations of a seamless omni-channel experience are reinventing the supply chain.
Your content is everywhere – on smartphones, tablets, e-readers, laptops or desktops - and iAPPS is built to make you look good on all of them. 44% of the U.S. online population (or about 107 million consumers) ages 8-64, owns a smartphone and uses it daily - up from 31% in 2011
Smartphones and tablets are transforming businesses by increasing productivity, raising efficiencies and improving customer satisfaction. However, the proliferation of mobile devices can’t be left unchecked without securing sensitive enterprise data, especially in this BYOD era.
MaaS360 helps IT administrators streamline the process to provision, manage, and secure today’s expanding suite of smartphones and tablets, all from a single portal.
As a fully integrated cloud platform, MaaS360 simplifies MDM with rapid deployment, and comprehensive visibility and control that spans across mobile devices, applications, and documents. MaaS360 supports all devices including the iPhone, iPad, Android, Windows Phone, BlackBerry, and Kindle Fire.
Janam Technologies LLC, a leading provider of rugged mobile computers that scan barcodes and communicate wirelessly, announced today that IST Management Services, the nation’s largest, independently-owned facilities management services provider, has deployed XM5 rugged mobile computers from Janam to improve mailroom and package delivery, copy center and equipment management, and hospitality services.
Datalogic, a global leader in Automatic Data Capture and Industrial Automation markets, and world-class producer of bar code readers, mobile computers, sensors, vision systems and laser marking equipment, is proud to introduce the DL-Axist PDA with Android.
Companies Partner to Enable Store Associates with Reflexis StorePulse® Real-Time Store Execution on Bluebird Mobile Devices; Reflexis StorePulse Now Available for Windows 10 .
Reflexis StorePulse Real-time Store Execution Software Enables Retailers to View and Respond to Store Operations, Omni-channel, and Customer Demand Alerts for Windows 10 across PCs, Tablets, and Phones. Reflexis Task Manager Software Also Available for Windows 10 Driving Consistent Execution of Go-To-Market Strategies
EarthLink Holdings Corp., a leading managed network, security and cloud solutions provider for multi-location businesses, announced that Del Taco, a thriving Mexican quick-service restaurant chain with 306 corporate and 241 franchise locations in 16 states, selected EarthLink's new Franchise Program to protect its brand and deliver a consistent customer experience across its entire franchisee footprint.
NCR Corporation, the global leader in consumer transaction technologies, announced recently that Jake’s Finer Foods, a broadline foodservice distributor serving Texas and Louisiana, is using NCR Power Delivery to more completely automate the process of foodservice delivery.
You already know that mobile point of sale (POS) technology can move associates from behind the cash wrap to the store floor. But that’s only half of the story. Mobile POS can serve as a focal point for other benefits – customer service and operational alike - that are the coin of the modern omni-channel retail realm.
Payments in retail are undergoing one of the largest shifts in history, with the impending move to EMV chip-and-pin and the rise of mobile payments. Here, Bob Johns, editor with Integrated Solutions For Retailers, talks with Erik Vlugt, Vice President of Product Marketing at VeriFone, to discuss the rapidly changing world of payments in retail, the impact of mobility, and the challenges retailers face as they try to implement for today and the future.