America’s Customer Festival
September 20, 2016 - New York
America’s Customer Festival is the only truly customer-centric event of its kind. Starting in 2011 as a loyalty-focused event, we’ve since grown to encompass experience and analytics to become a premier summit of high level marketing executives in New York City. The American market has always set the standards of customer experiences, but it has become harder and harder for companies to deal with their clients holistically and follow the pace of their ever-changing preferences. The rise of new channels of engagement, smart technologies, data analytics, and the need for convenient services are now mandatory fields for B2C organizations that truly want to be centered in their customer. No other conference covers all these areas at once, which means that this is the only event integrating the strategies across the entire customer journey. And that’s why organizations who truly want to optimize their customer-centric strategies must attend America’s Customer Festival. Confirmed speakers for 2016 hail from organizations like Mastercard, Virgin Airlines, Unilever, Pandora, Macy’s, Lyft, Wyndham Hotels Group, Rakuten, JackThreads, Big Lots, 1800 Flowers, Western Union, the CMO Council, the Location Based Marketing Association, and more.