It’s commonly held that the maintenance of a retail workforce consumes a double digit percentage of total revenue—in some cases north of 20 percent. In foodservice and hospitality segments that figure can climb to 30 percent.
If your brand is your lifeblood and you protect it as such, jumping on the marketplace bandwagon is attempted suicide.
The emergence of a young, diverse workforce requires innovation to ensure associates are engaged, committed, and effective.
A positive customer experience takes more than a smiling face; it requires data, technology, and engaged associates.
Mobile device batteries are the bane of supply chain efficiency, and the repercussions of ignoring their importance are costing you big time.
From cyber security to violent crime, mounting risks in retail require collaborative, innovative resource allocation.
Multifunctional POS and tight inventory controls power the gun lover’s destination store Thunderbird Firearms Academy.
One-to-one customer engagement enabled by machine learning yields a 13 percent reduction in bounce rate and a 33 percent average order value improvement at Marmot.
Bodylabs and 3DPrint.com are holding a jointly hosted webinar on June 23 called How to Use 3D Body Imaging to Innovate In the Apparel or Footwear Industry. Jon Cilley, Chief Evangelist and Director of Marketing for Body Labs, will discuss the company’s research and the potential for 3D technology to change the clothing and footwear industries.
I wasn’t familiar with Hammitt when I sat down with Tony Drockton at SuiteWorld, NetSuite’s annual customer conference, last week in San Jose. A minute hadn’t passed before I ascertained that Drockton lives up to the “Chief Cheerleader” title printed on his business card. The guy is a juggernaut, hell-bent on reinventing the way women shop for and enjoy their high-end handbags.