In case you missed the Exhibitor Big !deas session, Ready Or Not, Here Comes EMV — What Small Merchants Should Expect, here’s a recap. Moderated by Tom Pojero, head of U.S. Merchant Acquisition, panelists David Hogan, executive director, Heartland Payment Systems; Norm Merritt, president and co-CEO, ShopKeep; and Rod Hometh, SVP, market development, Ingenico Group delivered insightful commentary on the lack of EMV knowledge among SMRs.
How does Santa fulfill the wishes of his constantly expanding customer base? Every Christmas Eve, once the children are asleep, Santa Claus executes an omni-channel fulfillment strategy that astounds retailers around the world. To overcome challenges, he needs a solution that tracks orders, directs in-store picking, and packages gifts for drop-off on time.
How a single platform keeps the retailer’s brick-and-mortar, e-commerce, and mobile channels running in sync.
Tobin’s Pharmacy exploits the full functionality of its POS system to build on a century-old legacy of customer service.
In the wake of the massive retail data breaches we’ve seen over the past 12 months, the organizations behind EMV (also known as Chip and PIN or smart cards) have become very vocal in promoting EMV’s ability to secure credit card data. Unfortunately, not everything we’re hearing about the technology is true.
Today, mobile devices and apps are changing the way that customers shop—and giving in-store retailers more ways to personalize and monetize customer relationships. Aerohive’s “Retail Made Personal” strategy defines a cloud-based approach to personalizing the retail experience for every customer.
For merchants, the need for a reliable POS system is irrefutable. They speed up the check out process, efficiently manage inventory, and monitor sales so that business owners can keep a pulse on what is happening within their daily operations. Unfortunately, POS Systems can also potentially require a good amount of costly upkeep. With the myriad of POS options available in today’s marketplace, selecting the right POS system to meet your business needs can be a daunting task.
As Modell’s experienced continued growth in the United States throughout the last decade, a number of business needs were identified that couldn’t be satisfied with their existing workforce management solution. Visibility was nonexistent, in terms of how stores were spending their payroll, and there was also no capability to calculate the ratio of sales to non-sales related activity in stores. In terms of scheduling, visibility was also limited.
Tremendous growth and continuous expansion for the company brought on new kinds of HR and operational challenges as systems became older and outdated, while the number of employees increased. Separate systems were being utilized for time and attendance and labor management, requiring the development of an interface to share data across the two platforms. Clubs did not have wall-to-wall capability for comprehensive labor forecasting and scheduling using different staffing requirements, policies, and standards, which is considered a necessity with the growing number of employees and needs in today’s retail world.
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