Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.
A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab
How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
You can’t talk about innovative retail technologies without discussing digitization. Much has been written about retail’s digital transformation and what it means for the retailers who embrace it, or worse, the retailers who don’t.
An mPOS solution helped Gilt streamline operations in its pop-up shops and spark new ideas for a better customer experience.
As retailers struggle to execute their own mobile strategies, consumers aren’t waiting around. Here’s how to catch up with — and capitalize on — the smartphone’s influence.
Consumer expectations of a seamless omni-channel experience are reinventing the supply chain.
How the Fortune 500 retailer improved the customer experience with a 50% reduction in false EAS alarms, reducing shrink and mitigating associate risk along the way.
Identifying the breakdowns that cause operational loss is challenging enough. What about prevention?
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