With automated scheduling, what you get out of it is only as good as what you put in; its value and effectiveness are entirely dependent on the range of relevant data the system is given to make informed decisions. To have a real impact on optimizing your workforce the WFM requires information specific to your individual associates and retail location. Listen in as Matt Zelek, VP and Industry Consultant, Empower Software Solutions, talks to Innovative Retail Technologies’ Chief Editor, Erin Harris, about some of the key considerations retailers should make when deciding between manual versus automated scheduling.
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