August 2013 ISMR Issue Table Of Contents

From The Editor

• Outsourced IT Support: Two Common, Costly Mistakes

Feature Article

• eBay Opens Up A World Of Opportunity

Omni-Channel Retailing

• Patriot Outfitters Overhauls  IT To Allow For Expansion
• New Product Recommendations Feature Boosts Retailer’s Website Conversion Rate
• Digital Signage: An Omni-Channel Enabler
• Omni-Channel Logistics: How Retailers Can Win
• The ROI On Mobile Asset Management

In-Store Systems

• Urban Barn Upgrades Its Infrastructure To Support 100% Growth
• Lead Generation Engine Drives Specialty Retail Sales
• Billabong’s New POS Improves The Customer Experience
• WFM: Optimize Holiday Hiring

Loss Prevention/Security

• Smart Safes Put The “Quick” In Quick Serve For Sonic
• Data Sharing Mitigates Cargo Risk
• Keeping An Eye On Your Stores Has Never Been Easier – Or More Profitable

Product Showcase

• Customer Experience Solutions

2013 Retail Mobility Supplement

• Retail Mobility Supplement